Yes, we accept exchanges and returns within our return window. Please contact us at yarieluxjewelry@gmail.com with your order details, and our team will be happy to assist you.

Items must be returned in their original condition, unworn, and with all packaging included. Please note that certain items may not be eligible for return or exchange.

We currently ship to customers in the USA. Delivery times and shipping options may vary depending on your location. For any questions about your order or shipping details, please contact us at yarieluxjewelry@gmail.com.

Once your order has been shipped, you’ll receive a confirmation email with your tracking information. You can use the tracking link provided to follow your package’s journey. If you have any questions or need assistance, please contact us at yarieluxjewelry@gmail.com.

Tracking updates may take some time to appear after your shipping confirmation email has been sent. Please allow a few days for the carrier’s system to update with the latest information.

If your tracking information has not been updated after a few days or you need further assistance, please contact us at yarieluxjewelry@gmail.com.

If something has gone wrong with your order, please contact us first at yarieluxjewelry@gmail.com. Our team can often resolve refund, replacement, or quality concerns within 2–3 business days, which is typically faster than going through your bank or payment provider.

Once a chargeback or dispute has been filed through your bank, card issuer the case must be handled through that process directly. While the dispute is open, we are unable to issue separate refunds, exchanges, or replacements, as the funds are held by the payment provider.

Once a chargeback or dispute has been resolved, the order will be considered closed. We may be unable to provide additional refunds, replacements, or warranty services for that order. We also reserve the right to decline future orders from accounts with previous chargebacks or disputes.

We’re always happy to help resolve concerns directly and encourage you to contact our team before opening a dispute.

We want you to love your jewelry. If you’re not completely satisfied with your purchase, we accept returns and exchanges within 14 days of delivery.

To be eligible, items must be returned in their original condition, unworn, unused, and with all original packaging included. Customers are responsible for return shipping costs unless the item arrives damaged or incorrect.

To request a return or exchange, please contact us at yarieluxjewelry@gmail.com with your order details. Our team will be happy to assist you and guide you through the process.

Please note that certain items, including final sale items, may not be eligible for return or exchange.

We want you to enjoy the lasting beauty of your Yarie Lux jewels. Our jewelry is crafted with stainless steel and mixed metals designed for durability and everyday wear. While our pieces are water-resistant and resistant to tarnishing, exposure to water, perfumes, lotions, oils, chemicals, and everyday elements may affect the finish and shine over time.

To preserve the quality and brilliance of your jewelry, we recommend removing your pieces before swimming, showering, exercising, or applying beauty products. When not in use, store your jewels in a dry place and gently clean them with a soft cloth.

With proper care, your jewelry will continue to shine beautifully over time.